IPTAY Hospitality Team Info
Thank you for your interest in the IPTAY Hospitality Team! We’re sure you have tons of questions about the program, and we hope to answer most of those below. Let’s get started…
IPTAY Hospitality is responsible for managing the suites and clubs for Clemson University. IPTAYH FANgineers play a vital role in the success of the premium seating operation. Job information is listed below, including a brief description of some of the positions that need to be filled. Each candidate should be able to fill any of the positions. These postions are not through the university and therefore will not take hours away from any work-study programs.
Employer: The Colonnade Group [IPTAY Hospitality]
Hours: ALL 7 home football games, about 8-10 hours per game. (Additional opportunities are available on Fridays.)
Home Game Dates are as follows:
Thursday, August 29 vs. Georgia Tech
Saturday, September 7 vs. Texas A&M
Saturday, September 21 vs. Charlotte
Saturday, October 12 vs. Florida State (Fall Break)
Saturday, October 26 vs. Boston College
Saturday, November 2 vs. Wofford
Saturday, November 16 vs. Wake Forest
Pay Rate: $9 per hour
Interviews will be scheduled upon receipt of application.
FREQUENTLY ASKED QUESTIONS
“Who are you?”
We are the IPTAY Hospitality staff, and our office is located in the stadium right here on campus. We are actually employed by Colonnade Group, a sports production/event management company based in Birmingham. We are a relatively small (but strong!) company, responsible for the management of the premium seating areas here at Clemson. Feel free to look us up at www.colonnadegroup.com.
“How many people are you hiring?”
We will need approximately 40 FANgineers to make our game day operation run smoothly.
“When would I work?”
A FANgineer is required to work all Clemson home football games. While there are opportunities for additional hours, FANgineers are only required to work the 7 home games, and attend at least one group training.
“How many hours would I work on game day?”
Depending on the length of the game and your job duties, you could work anywhere from 7 to 10 hours. You would report prior to gate opening, and you would be needed until the areas closed following the post-game period.
“Would I get to watch the game?”
Unfortunately, no. FANgineer responsibilities require a high level of service and attentiveness. A dedicated and focused staff is essential to the success of the suite and club level programs. Furthermore, the guests notice and appreciate the dedicated students who are working hard to create a great game day experience for them.
“Would I get a break during the day?’
Of course! Each FANgineer gets about a 30-minute break. During this time, you can grab a drink and a bite to eat (on us!), relax, and even go to a designated area to maybe catch a bit of the game if you’d like.
“So…what is the job?”
As with any team, there are several positions to be filled. While all the positions are critical to the smooth operation of the program, they all have different responsibilities. For example, we need responsible people to fill the positions of…
Suite FANgineers: Responsible for attending to the suite holders and guests. Each FANgineer is assigned to 4-6 suites (depending on size). FANgineers must complete a duty checklist for pre-game, during the game, and post-game.
Club FANgineers: Responsible for attending to the club seat holders and guests. Each FANgineer is assigned to a section of the club to greet guests, assist with questions and issues, and keep the club orderly.
Locker FANgineers: Responsible for the oversight of a specific locker area. Assist guests in opening lockers and recording maintenance and requests. Assist IPTAYH and security in monitoring inebriated guests.
Lead FANgineers: Responsible for the oversight of a single level. Serves as a direct liaison between the IPTAYH Director/Intern and IPTAYH FANgineers. Record and solve any issues that may arise (maintenance, catering, cleaning, security). Help manage all IPTAYH FANgineers on the assigned level.
“Do I get to pick what position I’d like to fill?”
In order to put each person in a position that highlights his/her strengths, that decision is left up to us.